{"id":1626,"date":"2025-09-11T20:35:53","date_gmt":"2025-09-11T19:35:53","guid":{"rendered":"https:\/\/www.connova.com\/terms-and-conditions-de-connova\/"},"modified":"2026-03-26T08:37:18","modified_gmt":"2026-03-26T08:37:18","slug":"agb-connova-deutschland-gmbh","status":"publish","type":"page","link":"https:\/\/www.connova.com\/en\/agb-connova-deutschland-gmbh\/","title":{"rendered":"AGB EN"},"content":{"rendered":"\t\t

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General Terms and Conditions\nof Connova Deutschland GmbH\nfor the sale and provision of work and services<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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1. Scope<\/h2>\t\t\t\t<\/div>\n\t\t
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1. These General Terms and Conditions apply to the sale and provision of work and<\/p>
services (hereinafter referred to as “General Terms and Conditions”<\/b>) shall only apply<\/p>
to entrepreneurs acting in the exercise of their commercial or independent professional<\/p>
activity and to legal entities under public law. They apply to the <\/p>
entire business relationship between Connova Deutschland GmbH (hereinafter<\/p>
“Connova”<\/b>) and the customer, even if they are not mentioned in subsequent contracts<\/p>
become.<\/p>
2. Conflicting, additional or deviating from these General Terms and Conditions<\/p>
conditions of the customer shall not become part of the contract, unless Connova has<\/p>
agreed to their validity in writing. These General Terms and Conditions shall also apply <\/p>
even if Connova, with knowledge of its conflicting, additional or deviating<\/p>
conditions, carries out a delivery to the customer without reservation or a work or<\/p>
service (hereinafter jointly referred to as “Service”<\/b>) for the customer without reservation<\/p>
provides.<\/p>
3. Conflicting, additional or deviating agreements to these General<\/p>
Terms and Conditions, which are concluded between Connova and the customer for the execution of a contract<\/p>
must be recorded in writing in the contract. This also applies to the cancellation <\/p>
this written form requirement.<\/p>
4. Rights to which Connova is entitled under statutory provisions or other agreements<\/p>
beyond these General Terms and Conditions shall remain unaffected.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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2. Conclusion of contract<\/h2>\t\t\t\t<\/div>\n\t\t
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1. Offers from Connova are subject to change and non-binding, unless Connova informs<\/p>
to the contrary.<\/p>
2. Illustrations, drawings, weight, dimension, performance and consumption data as well as other<\/p>
Descriptions of the products or services from the documents belonging to the offer<\/p>
are only approximately authoritative, unless they are expressly designated as binding. They <\/p>
do not constitute an agreement or guarantee of a corresponding quality or durability<\/p>
of the products or services, unless they have been expressly agreed in writing as such<\/p>
agreed. Expectations of the customer with regard to the products or their use or <\/p>
with regard to the services do not constitute an agreement or guarantee.<\/p>
3. If the parties agree on a quality (in particular type, quality,<\/p>
functionality, compatibility, interoperability), a specific intended purpose,<\/p>
certain accessories or certain instructions, these are exclusively<\/p>
quality, the suitability for this intended purpose, these accessories and these<\/p>
instructions owed. In this respect, it does not depend in particular on the usual use <\/p>
of the products or the quality of the products, the accessories or the instructions that the<\/p>
Customer can expect without further agreement. This does not apply if at the end of the supply chain <\/p>
a consumer goods purchase takes place (end customer is a consumer).<\/p>
4. Connova reserves all proprietary rights, copyrights and other<\/p>
property rights to all offer documents. Such documents may not be made accessible to third parties. The customer <\/p>
shall return all offer documents to Connova immediately upon request by Connova,<\/p>
if they are no longer needed in the ordinary course of business. The same applies <\/p>
in particular also for all other documents, drafts, samples, specimens and models.<\/p>
5. An order shall only become binding if it is confirmed by Connova by means of a written order confirmation<\/p>
within two weeks from the date of the order or Connova confirms the order<\/p>
executes, in particular Connova complies with the order by sending the products. A <\/p>
order confirmation created with the help of automatic devices, in which signature and<\/p>
Name reproduction are missing, shall be deemed to be in writing. If the order confirmation is obvious <\/p>
Contains errors, spelling mistakes or calculation errors, it is not binding for Connova.<\/p>
6. The silence of Connova on offers, orders, requests or other<\/p>
Declarations of the customer shall only be deemed as consent if this has been agreed in writing beforehand.<\/p>
7. If the financial circumstances of the customer deteriorate significantly or if the justified<\/p>
Application for the opening of insolvency or comparable proceedings on the assets of the<\/p>
Customer rejected for lack of assets, Connova is entitled to withdraw from the contract in whole or in part<\/p>
to resign.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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3. Scope of services, changes to the products<\/h2>\t\t\t\t<\/div>\n\t\t
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1. The written order confirmation shall be decisive for the scope of delivery or service provision<\/p>
from Connova. Changes to the scope of delivery or services by the customer <\/p>
require the written confirmation of Connova to be effective. Construction and <\/p>
Changes in the form of the products remain reserved, as far as it concerns industry-standard<\/p>
Deviations or as far as the deviations are within the DIN tolerances or<\/p>
as far as the changes are not significant and reasonable for the customer. The same applies to <\/p>
the choice of material, the specification and the design.<\/p>
2. Delivery in parts and the provision of services in parts are permissible, unless the<\/p>
Delivery in parts or the provision of services in parts is not reasonable for the customer, taking into account<\/p>
the interests of Connova.<\/p>
3. Connova reserves the right to make excess or short deliveries of up to<\/p>
up to 3% of the scope of delivery. In this respect, claims for defects are excluded. The price remains <\/p>
unaffected by this.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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4. Delivery and service time<\/h2>\t\t\t\t<\/div>\n\t\t
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1. The agreement of delivery and service times (periods and dates) requires the written form.<\/p>
Delivery and service times are non-binding, unless they have been previously designated by Connova in writing as<\/p>
be designated as binding.<\/p>
2. The delivery or service period begins with the conclusion of the contract, but not before the complete<\/p>
Provision of the documents, permits and approvals to be procured by the customer, the<\/p>
Clarification of all technical questions as well as the receipt of an agreed down payment or in the<\/p>
In the case of a foreign transaction after receipt of the full payment. In the event of a delivery <\/p>
or service date, the delivery or service date shall be postponed in an appropriate manner,<\/p>
if the customer does not provide the documents to be procured by him in time<\/p>
does not grant approvals in time, not all technical questions are clarified in time completely<\/p>
are clarified or the agreed down payment or, in the case of a foreign transaction, the entire<\/p>
Payment is not received in full by Connova. Compliance with the delivery or service time requires <\/p>
the timely and proper fulfillment of the other obligations of the customer.<\/p>
3. The delivery or service time is met if, in the case of deliveries, the products are up to their<\/p>
Expiry have left the factory or Connova has notified the collection or readiness for dispatch<\/p>
has or Connova in the case of services until the expiry of the delivery or service time with the<\/p>
Service provision begins. Compliance with the delivery or service time is subject to the <\/p>
Subject to proper, in particular timely, self-delivery by Connova, unless<\/p>
unless Connova is responsible for the reason for the improper self-delivery.<\/p>
Connova is entitled to withdraw from the contract in the event of improper self-delivery<\/p>
entitled. Connova shall inform the customer immediately if Connova exercises its right to <\/p>
Withdrawal makes use of and grants any advance payments made by the customer back.<\/p>
4. In the event of a delay in delivery or service, the customer is entitled to<\/p>
reasonable grace period, which he has set Connova after the occurrence of the delay in delivery or service<\/p>
has, entitled to withdraw from the contract. In the event of withdrawal from the contract on the part of the customer, Connova <\/p>
is entitled to transparently present and offset accrued costs.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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5. Cross-border deliveries<\/h2>\t\t\t\t<\/div>\n\t\t
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1. In the case of cross-border deliveries, the customer shall, at its own expense, provide the competent authorities with<\/p>
at its own expense in good time all declarations and actions necessary for export from Germany and import into the<\/p>
country of destination, in particular to obtain the documents required for customs clearance.<\/p>
in particular to obtain the documents required for customs clearance.<\/p>
2. The deliveries are subject to the reservation that the fulfillment is not hindered by<\/p>
national or international regulations, in particular export control regulations as well as<\/p>
Embargoes or other sanctions.<\/p>
3. Delays due to export controls shall extend delivery and service times<\/p>
accordingly; delivery and service dates shall be postponed in an appropriate manner. The <\/p>
The claim for payment on time and the payment period shall remain in effect.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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6. Prices and payment<\/h2>\t\t\t\t<\/div>\n\t\t
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1. The prices apply ex works in the absence of a special agreement and do not include transport<\/p>
, shipping, packaging costs, insurance, legal taxes, customs duties or other<\/p>
Duties. The costs incurred in this respect, in particular the costs for packaging and <\/p>
Transport of the products, will be invoiced separately. The statutory value added tax <\/p>
will be shown separately in the invoice at the statutory rate applicable on the date of invoicing<\/p>
shown separately.<\/p>
2. Orders for which fixed prices have not been expressly agreed and for which the delivery or<\/p>
Service time is determined to be a time that is at least two months after the conclusion of the contract<\/p>
are calculated at the list prices of Connova valid on the date of delivery or service provision<\/p>
list prices of Connova. The entry of the valid on the day of the order <\/p>
List price in an order form or an order confirmation shall not be deemed an agreement<\/p>
of a fixed price. At the request of Connova, the customer shall immediately declare whether he is <\/p>
will make use of his right of withdrawal. Provided that until the day of delivery or <\/p>
Service provision production-related price increases occur, Connova is without<\/p>
Regardless of offer and order confirmation, entitled to adjust the price accordingly.<\/p>
3. In the absence of a special agreement, the price shall be paid net within 14 days of receipt of the invoice<\/p>
to pay. The date of payment is the day on which Connova can dispose of the price. In the <\/p>
In the event of default in payment, the customer shall pay default interest at a rate of 9 percentage points above the<\/p>
respective base interest rate p.a. to pay. Further claims of Connova remain <\/p>
unaffected.<\/p>
4. In the case of foreign transactions, the payment shall be made in deviation from paragraph 3 before delivery or<\/p>
Service provision, unless otherwise agreed in writing beforehand.<\/p>
5. The payment of the service is made without exception by bank transfer to the specified<\/p>
Accounts of Connova Deutschland GmbH. The acceptance of bills of exchange and checks will be <\/p>
excluded.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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7. Transfer of risk and acceptance in the case of deliveries<\/h2>\t\t\t\t<\/div>\n\t\t
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1. The risk of accidental loss and accidental deterioration shall pass to the customer<\/p>
as soon as the products are handed over to the person carrying out the transport or<\/p>
have left Connova’s warehouse for the purpose of dispatch. In the case of collection by <\/p>
the customer, the risk shall pass to the customer upon notification of readiness for collection. Sentence 1 <\/p>
and sentence 2 shall also apply if the delivery is made in parts or Connova provides further services,<\/p>
such as the transport costs or the assembly of the products at the customer’s premises, has taken over.<\/p><\/div><\/div>
2. If the parties have agreed in writing to carry out an acceptance in the case of a delivery, then<\/p>
the risk of accidental loss and accidental deterioration of the products<\/p>
in deviation from paragraph 1 above with the acceptance to the customer. The regulations <\/p>
of section VIII. of these General Terms and Conditions shall apply in the event of an agreed<\/p>
Acceptance accordingly and additionally, as far as in this section VII. of these General<\/p>
Terms and Conditions no regulations on acceptance are included.<\/p>
3. If the customer is in default of acceptance, Connova may demand compensation for the damage incurred<\/p>
demand, unless the customer is not responsible for the non-acceptance of the products, as well as<\/p>
Reimbursement of any additional expenses. In particular, Connova is entitled to store the products during <\/p>
to store the products at the expense of the customer during the default of acceptance. The costs for the storage of the <\/p>
Products are based on 0.5% of the net invoice value per commenced calendar week<\/p>
lump sum. Further claims of Connova remain unaffected. The customer is entitled to <\/p>
Proof is entitled that Connova has incurred no or significantly lower costs.<\/p>
The same applies if the customer violates other obligations to cooperate, unless the customer has<\/p>
the violation of other obligations to cooperate is not responsible. The risk of accidental <\/p>
Loss or accidental deterioration of the products shall pass to the<\/p>
Time to the customer in which he is in default of acceptance. Connova is entitled to, after <\/p>
fruitless expiry of a reasonable period set by Connova otherwise about the<\/p>
to dispose of the products and to supply the customer with a reasonably extended period.<\/p>
3. If the dispatch is delayed due to circumstances for which Connova is not responsible, the risk shall pass<\/p>
the risk shall pass to the customer upon notification of readiness for dispatch.<\/p>
4. The products shall also be accepted by the customer irrespective of his claims for defects<\/p>
to be accepted if they have insignificant defects.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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8. Transfer of risk and acceptance in the case of work services<\/h2>\t\t\t\t<\/div>\n\t\t
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1. In the case of work services, the customer is obliged to accept the work services, provided that the<\/p>
Acceptance is not excluded according to the nature of the work. Unless otherwise <\/p>
agreed in writing, the acceptance shall be made formally by signing a<\/p>
Acceptance protocol. The formal acceptance is in particular the same if Connova the <\/p>
Customer has set a reasonable period for acceptance after completion of the work service<\/p>
and the customer does not refuse the acceptance within this period, stating at least one defect<\/p>
has refused. Furthermore, the written acceptance is in particular the same if the customer <\/p>
the work service is put into use or resold or if the customer relies on the<\/p>
Waiver of acceptance.<\/p>
2. Each party is entitled to demand partial acceptance.<\/p>
3. Acceptance may not be refused due to insignificant defects.<\/p>
4. Costs incurred by Connova due to unsuccessful acceptance attempts must be borne by the customer Connova<\/p>
reimburse, unless the customer is not responsible for the unsuccessful acceptance attempt.<\/p>
Further claims of Connova remain unaffected.<\/p>
5. In the case of work services, the risk of accidental loss and accidental<\/p>
Deterioration with the acceptance to the customer.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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9. Claims for defects<\/h2>\t\t\t\t<\/div>\n\t\t
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1. In the case of deliveries, the customer’s rights in respect of defects shall be conditional on the fact that he has the delivered<\/p>
Products upon delivery and in the case of an agreed acceptance upon acceptance checked, as far as<\/p>
reasonable also by a sample processing or sample use, and Connova open defects<\/p>
immediately, at the latest two weeks after delivery of the products and in the case of a<\/p>
agreed acceptance at the latest two weeks after acceptance, has notified in writing.<\/p>
Hidden defects must be reported to Connova in writing immediately after their discovery<\/p>
become. The customer has to describe the defects in writing in his notification to Connova. <\/p>
The customer must also in planning, construction, assembly, connection, installation, commissioning,<\/p>
Operation and maintenance of the products the specifications, instructions, guidelines and conditions in the<\/p>
technical instructions, assembly, operating, operating instructions and other documents<\/p>
of the individual products, in particular carry out maintenance properly and<\/p>
prove and use recommended components. Warranty claims for defects resulting from the <\/p>
violation of this obligation are excluded.<\/p>
2. If the customer accepts a defective service in the case of services, although he is aware of the defect,<\/p>
he shall only be entitled to a right to subsequent performance, self-help, withdrawal from the contract<\/p>
and reduction if he has reserved his rights due to the defect upon acceptance.<\/p>
has reserved.<\/p>
3. In the event of defects, Connova shall, at its own discretion, be entitled to subsequent performance by eliminating the<\/p>
Defect (in the case of delivery and service) or the delivery of a defect-free product (in the case of<\/p>
Delivery) or the re-provision of the service (in the case of service). In the case of <\/p>
Subsequent performance, Connova is obliged to bear all expenses necessary for the purpose of subsequent performance,<\/p>
in particular transport, travel, labor and material costs.<\/p>
Personnel and material costs claimed by the customer in this context are based on<\/p>
to be calculated on a cost-price basis. Replaced parts become the property of Connova and are sent to <\/p>
to be returned to Connova.<\/p>
4. If Connova is not willing or able to provide subsequent performance, the customer may, without prejudice<\/p>
any claims for damages or reimbursement of expenses at its option in accordance with the<\/p>
Law withdraw from the contract or reduce the price. The same applies if the <\/p>
Subsequent performance fails, is unreasonable for the customer or is due to reasons attributable to Connova<\/p>
has to represent, delayed beyond reasonable deadlines. In the event of withdrawal from the contract on the part of the <\/p>
Customer, Connova is entitled to transparently present and offset usable value shares.<\/p>
5. No warranty claims arise for defects due to natural wear and tear, in particular in the case of wearing parts, improper<\/p>
Treatment, assembly, use or storage or improperly executed changes<\/p>
or repairs to the products by the customer or third parties.<\/p>
The same applies to defects attributable to the customer or attributable to a different technical<\/p>
Cause as the original defect.<\/p>
6. Claims of the customer for reimbursement of expenses instead of damages instead of performance<\/p>
are excluded, unless a reasonable third party would have made the expenses.<\/p>
7. Connova does not assume any guarantees, in particular no guarantees of quality or<\/p>
Durability guarantees, unless otherwise agreed in writing in individual cases.<\/p>
8. The limitation period for the customer’s claims for defects is one year, unless at the end<\/p>
of the supply chain there is a consumer goods purchase (the end customer is a consumer). Provided that the <\/p>
defective products have been used for a building in accordance with their usual use<\/p>
and have caused its defectiveness (in the case of deliveries) or it<\/p>
is a defect in a building (in the case of deliveries and services) or it<\/p>
is a defect in a work, the success of which consists in the provision of planning<\/p>
and monitoring services for a building (in the case of services), the<\/p>
Limitation period of five years. The limitation period of one year also applies to non-contractual <\/p>
Claims based on a defect in the products or services. The <\/p>
The limitation period begins with deliveries with the delivery of the products or, if with<\/p>
Deliveries an acceptance is agreed and with services with the acceptance. The <\/p>
The limitation period of one year does not apply to the unlimited liability of Connova for<\/p>
Damage resulting from the breach of a guarantee or from injury to life, body or<\/p>
Health, for intent and gross negligence and for product defects or to the extent that Connova has a<\/p>
Has assumed procurement risk.<\/p>
9. In the case of deliveries, the statutory limitation period for recourse claims of the customer remains<\/p>
against Connova due to a defect in a resold product (supplier recourse,<\/p>
\u00a7 445b BGB) remains unaffected. The limitation of these recourse claims occurs at the earliest two months <\/p>
after the point in time at which the customer has fulfilled the claims of its buyer. These <\/p>
The suspension of expiry ends at the latest five years after the point in time at which Connova delivered the product<\/p>
has delivered to the customer. This does not apply if at the end of the supply chain a <\/p>
Consumer goods purchase takes place (the end customer is a consumer).<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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10. Liability of Connova<\/h2>\t\t\t\t<\/div>\n\t\t
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1. Connova has unlimited liability for damage resulting from the breach of a guarantee or from injury to life, body or<\/p>
Health. The same applies to intent and gross negligence or <\/p>
to the extent that Connova has assumed a procurement risk. Connova is liable for slight negligence <\/p>
Connova only if essential obligations are violated, which arise from the nature of the contract<\/p>
arise and which are of particular importance for the achievement of the purpose of the contract. At <\/p>
Violation of such obligations, default and impossibility, the liability of Connova is limited to such<\/p>
Damage limited, with the occurrence of which is typically expected within the scope of this contract<\/p>
must be. A mandatory statutory liability for product defects remains unaffected. <\/p>
2. To the extent that the liability of Connova is excluded or limited, this also applies to the<\/p>
Personal liability of employees, workers, employees, representatives and vicarious agents<\/p>
from Connova.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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11. Product liability<\/h2>\t\t\t\t<\/div>\n\t\t
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1. The customer will not change the products, in particular he will not change or remove existing warnings about<\/p>
Dangers in the event of improper use of the products. At <\/p>
Violation of this obligation, the customer releases Connova internally from<\/p>
Product liability claims of third parties, unless the customer has the change of the products<\/p>
not to represent.<\/p>
2. If Connova is caused to a product recall or a warning due to a product defect of the products, the customer will cooperate to the best of its ability in the measures that<\/p>
If a warning is triggered, the customer will cooperate to the best of their ability with the measures that<\/p>
Connova considers necessary and appropriate and supports Connova in this, in particular<\/p>
when determining the required customer data. The customer is obliged to bear the costs of the <\/p>
To bear product recall or warning, unless he is responsible for the product defect after<\/p>
product liability principles not responsible. Further claims from <\/p>
Connova remain unaffected.<\/p>
3. The customer will inform Connova immediately about risks known to him when using<\/p>
of the products and possible product defects in writing.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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12. Force majeure<\/h2>\t\t\t\t<\/div>\n\t\t
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1. If Connova is prevented by force majeure from fulfilling its contractual obligations, in particular<\/p>
from the delivery of the products or the provision of services, Connova will be responsible for the<\/p>
Duration of the obstacle as well as a reasonable start-up time from the obligation to perform, without<\/p>
to be obliged to pay damages to the customer. The same applies if Connova <\/p>
Fulfillment of its obligations due to unforeseeable circumstances for which Connova is not responsible,<\/p>
in particular due to industrial action, a pandemic, official measures, energy shortage,<\/p>
a cyber attack, delivery obstacles at a supplier or significant operational disruptions,<\/p>
is made unreasonably difficult or temporarily impossible. This also applies if these <\/p>
Circumstances occur at a sub-supplier. This also applies if Connova is already in default <\/p>
is. To the extent that Connova is released from the obligation to deliver, Connova grants any advance payments made <\/p>
of the customer back.<\/p>
2. Connova is entitled to withdraw from the contract after a reasonable period of time has expired,<\/p>
if such an obstacle lasts more than four months and Connova is involved in the fulfillment of the<\/p>
Contract no longer has an interest as a result of the obstacle. At the request of the customer will <\/p>
Connova declare after the expiry of the deadline whether Connova makes use of its right of withdrawal<\/p>
or deliver the products within a reasonable period or provide the services within a<\/p>
will provide a reasonable period.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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13. Retention of title for deliveries<\/h2>\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
1. The delivered products remain the property of Connova until full payment of the price and all<\/p>
Claims to which Connova is entitled from the business relationship with the customer, property<\/p>
from Connova. The customer is obliged to use the products subject to retention of title for <\/p>
to treat with care for the duration of the retention of title. In particular, he is obliged to <\/p>
Products at its own expense against fire, water and theft damage sufficiently to<\/p>
To insure replacement value. The customer has the conclusion of the insurance at the request of <\/p>
To prove Connova. The customer hereby assigns to Connova all claims for compensation from <\/p>
this insurance. Connova hereby accepts the assignment. If the assignment is not <\/p>
should be permissible, the customer hereby instructs the insurer to make any payments only to<\/p>
To provide Connova. Further claims from Connova remain unaffected. <\/p>
2. A sale of the products subject to retention of title is only permitted to the customer in the<\/p>
Permitted within the scope of ordinary business. In addition, the customer is not entitled <\/p>
to pledge the products subject to retention of title, to transfer them as security<\/p>
or to make other dispositions that endanger the property of Connova. In the event of seizures <\/p>
or other interventions by third parties, the customer must notify Connova immediately in writing<\/p>
to notify and provide all necessary information, the third party about the property rights<\/p>
to inform Connova and to participate in the measures of Connova to protect the under<\/p>
Products subject to retention of title. To the extent that the third party is not able to <\/p>
Connova the judicial and extrajudicial costs for the enforcement of the property rights<\/p>
to reimburse Connova, the customer is obliged to compensate Connova for the resulting loss<\/p>
obliged, unless the customer is not responsible for the breach of duty.<\/p>
3. The customer hereby assigns to Connova the claims arising from the resale of the products with<\/p>
all ancillary rights to Connova, regardless of whether the under<\/p>
Products subject to retention of title are resold without or after processing.<\/p>
Connova hereby accepts this assignment. If an assignment should not be permissible, <\/p>
the customer hereby instructs the third-party debtor to make any payments only to Connova. The <\/p>
The customer is revocably authorized to hold the claims assigned to Connova in trust for<\/p>
To collect Connova in its own name. The amounts collected are immediately sent to <\/p>
To pay Connova. Connova may revoke the customer’s collection authorization and the <\/p>
Revoke the customer’s right to resell for good cause, in particular<\/p>
if the customer does not properly fulfill its payment obligations to Connova<\/p>
complies, is in default of payment, suspends its payments or if the opening of the<\/p>
Insolvency proceedings or a comparable procedure for debt settlement over the<\/p>
Assets of the customer is applied for by the customer or the justified application of a third party to<\/p>
Opening of insolvency proceedings or a comparable procedure for<\/p>
Debt settlement over the assets of the customer is rejected due to lack of assets. In the case <\/p>
a global assignment by the customer, the claims assigned to Connova are<\/p>
expressly excluded.<\/p>
4. At the request of Connova, the customer is obliged to notify the third-party debtor immediately of the<\/p>
To inform assignment and Connova the information and<\/p>
To provide documents required for collection.<\/p>
5. In the event of conduct contrary to the contract, in particular in the event of default in payment by the customer, Connova is<\/p>
without prejudice to its other rights, entitled to after expiry of a set by Connova<\/p>
reasonable grace period to withdraw from the contract. The customer has Connova or their <\/p>
Authorized representatives immediate access to the products subject to retention of title<\/p>
to grant and hand them over. After appropriate timely announcement can <\/p>
Connova the products subject to retention of title to satisfy its due<\/p>
Claims against the customer otherwise exploit.<\/p>
6. The processing or transformation of the products subject to retention of title by the<\/p>
Customer is always made for Connova. The expectant right of the customer to the under <\/p>
Products subject to retention of title continues to the processed or transformed<\/p>
Thing continues. If the products are processed with other things that do not belong to Connova <\/p>
or transformed, Connova acquires co-ownership of the new item in proportion to the<\/p>
Value of the delivered products to the other processed or transformed items at the time<\/p>
the processing or transformation. The same applies if the products with other, Connova not <\/p>
belonging things are so connected or mixed that Connova their full ownership<\/p>
loses. The customer keeps the new things for Connova. For the by processing or <\/p>
Transformation as well as connection or mixing resulting thing apply in addition the same<\/p>
Provisions as for the products subject to retention of title.<\/p>
7. Connova is obliged at the request of the customer to the securities to which it is entitled to that extent<\/p>
to release, as the realizable value of the securities taking into account customary banking<\/p>
Valuation discounts the claims of Connova from the business relationship with the<\/p>
Customer exceeds by more than 10%. In the valuation is from the invoice value of the under <\/p>
Products subject to retention of title and from the nominal value for claims<\/p>
to start. The selection of the items to be released is the responsibility of Connova in detail. <\/p>
8. For deliveries to other legal systems in which this retention of title regulation does not<\/p>
has the same security effect as in the Federal Republic of Germany, the customer grants<\/p>
Connova hereby a corresponding security right. If further measures are required for this <\/p>
are required, the customer will do everything to immediately give Connova such a security right<\/p>
to grant. The customer will participate in all measures necessary for the effectiveness and <\/p>
Enforceability of such security rights are necessary and conducive.<\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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14. Confidentiality<\/h2>\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
1. The parties are obliged to keep all business secrets of the<\/p>
other party for a period of five years from delivery or completion of the services<\/p>
to keep secret, to protect by suitable and appropriate measures and, as far as<\/p>
not required for the business relationship, neither to record nor to pass on to third parties,<\/p>
to use or exploit. In particular, the parties ensure that the<\/p>
Business secrets of the other party only such employees and other employees<\/p>
and only to the extent that this is required for the business relationship.<\/p>
The obligation of secrecy also applies to objects that contain business secrets<\/p>
embody. In particular, the receiving party is prohibited from using reverse engineering<\/p>
of a product or object to obtain the business secrets embodied therein.<\/p>
Business secrets are all information that is designated as confidential or secret<\/p>
or are recognizable as business secrets according to other circumstances, in particular<\/p>
technical information (e.g. drawings, product and development descriptions,<\/p>
Methods, procedures, formulas, techniques and inventions) and commercial information<\/p>
(e.g. price and financial data as well as sources of supply).<\/p>
2. The obligation of secrecy does not apply if the business secrets of the receiving party<\/p>
demonstrably already known before the start of the contractual relationship or before the start of the<\/p>
Contractual relationship were generally known or generally accessible or without fault<\/p>
of the receiving party become generally known or accessible. The burden of proof lies with the<\/p>
receiving party.<\/p>
3. The parties will use suitable contractual agreements with the employees working for them,<\/p>
other employees and third parties to whom the business secrets of the other party are<\/p>
The above paragraph 1 become accessible, ensure that these also for the duration of five<\/p>
Years from delivery or completion of the services to corresponding secrecy<\/p>
be obliged.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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15. Data protection<\/h2>\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t<\/div>\n\t\t\t\t
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1. The parties are obliged to comply with the statutory provisions on data protection,<\/p>
in particular the EU General Data Protection Regulation (\u201cGDPR\u201d) in the execution of the contract and to<\/p>
impose compliance with these provisions on their employees.<\/p>
2. The parties shall process the personal data received (names and contact details<\/p>
of the respective contact persons) exclusively for the purpose of fulfilling the contract and will<\/p>
protect them through security measures (Art. 32 GDPR) that are adapted to the current state of the art.<\/p>
are adapted. The parties are obliged to delete the personal data as soon as<\/p>
their processing is no longer necessary. Any statutory retention obligations<\/p>
remain unaffected.<\/p>
3. Should one party process personal data on behalf of the other party within the scope of the execution of the contract,<\/p>
the parties shall conclude an agreement on the<\/p>
order processing pursuant to Art. 28 GDPR.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t
16. Final provisions<\/h2>\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
1. The transfer of rights and obligations of the customer to third parties is only possible with prior<\/p>
written consent from Connova.<\/p>
2. Counterclaims of the customer only entitle him to set-off if they are legally binding<\/p>
determined or undisputed. The customer can only assert a right of retention<\/p>
if his counterclaim is based on the same contractual relationship.<\/p>
3. The legal relations between the customer and Connova are governed by the law of the Federal Republic<\/p>
Germany, excluding the United Nations Convention on Contracts for<\/p>
the International Sale of Goods (CISG).<\/p>
4. If the customer is a merchant within the meaning of the German Commercial Code, a legal entity under public law<\/p>
or a special fund under public law, the exclusive place of jurisdiction for all<\/p>
disputes arising from the business relationship between Connova and the customer is the registered office of<\/p>
Connova. Connova is also entitled to bring an action at the customer’s registered office and at any other<\/p>
permissible place of jurisdiction. Arbitration clauses are contradicted.<\/p>
5. The place of performance for all services of the customer and Connova is the registered office of Connova,<\/p>
unless otherwise agreed.<\/p>
6. The contract language is German.<\/p>
7. Should a provision of these General Terms and Conditions be wholly or partially<\/p>
ineffective or unenforceable or should there be a gap in these General<\/p>
Terms and Conditions, this shall not affect the validity of the remaining<\/p>
provisions. In place of the ineffective or unenforceable provision shall apply<\/p>
that effective or enforceable provision shall be deemed agreed which comes closest to the purpose of the<\/p>
ineffective or unenforceable provision. In the event of a loophole, shall apply<\/p>
that provision shall be deemed agreed which corresponds to what, according to the purpose of these<\/p>
General Terms and Conditions, would have been agreed if the parties had<\/p>
considered the matter from the outset.<\/p>
Last updated: Gro\u00dfr\u00f6hrsdorf, 12.06.2024<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Download the General Terms and Conditions<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"
1. These General Terms and Conditions apply to the sale and provision of work and<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1626","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.connova.com\/en\/wp-json\/wp\/v2\/pages\/1626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.connova.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.connova.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.connova.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.connova.com\/en\/wp-json\/wp\/v2\/comments?post=1626"}],"version-history":[{"count":0,"href":"https:\/\/www.connova.com\/en\/wp-json\/wp\/v2\/pages\/1626\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.connova.com\/en\/wp-json\/wp\/v2\/media?parent=1626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}