Privacy policy Connova AG

1. scope of application of the privacy policy

This privacy policy at www.homepage.ch applies to the website, web shop and all other services.

Swiss data protection law (DSG) applies. Specific reference is made to any additional applicable law from the European General Data Protection Regulation (GDPR).

2. processing of personal data; nature, purpose and use thereof

When visiting the website

When you visit our website, information is temporarily stored in log files on our server. This is information that is automatically sent by the browser on your end device. Namely:

  • IP address of the contacting device
  • Date and time
  • URL of the requested page
  • URL de referência
  • Information from the browser and other devices
  • Data required for transmission security, troubleshooting and improvements

We process the aforementioned data for the following purposes:

  • Establishing a connection to the website
  • Use of our website
  • System security and stability

The data processing is carried out at your request and is necessary for the purposes mentioned for the fulfilment of the contract and pre-contractual measures in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR or you have given your consent to the data processing described in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR because you have accessed the website.

When you contact us or conclude a contract with us

When you conclude a contract with us, the following data is collected:

  • Surname, first name, address, date of birth, mobile phone number
  • Information about orders placed
  • Information about purchases, services

The data processing is carried out at your request and is necessary for the purposes mentioned for the fulfilment of the contract and pre-contractual measures in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR or you have given your consent to the data processing described in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

3. transfer of data to third parties (incl. joint controllers and data processors)

We use external service providers (processors), e.g. for web hosting. A separate contract data processing agreement has been concluded with the service providers concerned in order to guarantee the protection of your personal data. It may also be necessary to send the data to the following categories of recipients:

-other customers

-Suppliers and business partners

-If necessary, authorities and courts.

4. for contract processing

Insofar as this is legally permissible in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR and is necessary for the processing of contractual relationships with you, your personal data will be passed on to third parties. This includes in particular the transfer to shipping companies for the purpose of delivering the goods you have ordered and the transfer of payment data to payment service providers or credit institutions in order to carry out a payment transaction. The data passed on may only be used by the third party for the stated purposes.

5. Cookies

We use cookies (session cookies as well as temporary and permanent cookies) on our website. These are small files that your browser creates automatically and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. A cookie does not always mean that we can identify you.

Cookies are used, on the one hand, to record the frequency of use, the number of users and behaviour on our website, to increase the security of website use and to make our information offering more user-friendly. As soon as you leave the site, these cookies will be automatically deleted.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognised that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest arises from the operation of the website.

You can configure your browser settings so that no cookies are stored on your computer. The complete deactivation of cookies may mean that you cannot use all the functions of our website.

By continuing to use our website and/or agreeing to this privacy policy, you consent to cookies being set by us and thus to personal usage data being collected, stored and used, even beyond the end of the browser session. You can revoke this consent at any time by activating the browser setting to refuse third-party cookies.

6. Analysis tools

Google Analytics

Our website uses the web analysis service Google Analytics from Google Inc, USA. Google Analytics uses cookies (see under Cookies). These enable Google in the USA to analyze the use of our website, including IP addresses. We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” in order to ensure an anonymized collection of IP addresses (so-called IP masking). If anonymization is active, Google shortens IP addresses within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, which is why no conclusions can be drawn about your identity. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google uses the information collected to evaluate the use of our websites for us, to compile reports for us in this regard and to provide us with other related services. You can find out more at www.google.com/intl/de/analytics/privacyoverview.html, in particular regarding the option of deactivating Google Analytics at http://tools.google.com/dlpage/gaoptout?hl=de.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. a and f GDPR.

7. Social media connection

We use the social plug-ins listed below on our website to publicise our company. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Responsibility for data protection-compliant operation must be guaranteed by the respective provider. Data processing in connection with these plug-ins takes place with your consent when you use these plug-ins.

If you use the services of these social networks independently of or in connection with our website, the social networks will analyse your use of the plug-in. In this case, information about the plug-in is forwarded to the social networks.

Console de pesquisa do Google

Auf unserer Website wird der Webanalysedienst Google Search Console genutzt. Dieser Dienst wird von ) Google LLC, USA bereitgestellt und ermöglicht uns, zahlreiche Einstellungen an Websites vorzunehmen, Statistiken einzusehen sowie Optimierungen durchzuführen. Darüber hinaus erhalten Webmaster Warnungen bei unnatürlichen Backlinks oder Malware, die auf der Website installiert wurde. Im Rahmen der Nutzung von Google Search Console werden keine personenbezogenen Nutzer- bzw. Trackingdaten verarbeitet oder an Google übermittelt. Mehr dazu finden Sie unter diesem Link: https://support.google.com/webmasters/answer/4559176?hl=de.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options for protecting your privacy can be found in Google’s data protection information at https://policies.google.com/privacy?hl=de&gl=en.

Hubspot

We use Hubspot, a marketing automation software from HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, for our website. HubSpot is a software company from the USA with a European branch in Ireland. Hubspot helps us to analyse the use of our portal. Hubspot uses cookies for this purpose.

Certain usage data is linked to your person (e.g. after entering a registration form) and stored in our CRM. This enables us to send you information and offers specifically tailored to your interests.

Your personal data may also be forwarded to Hubspot servers in the United States (USA). The appropriate level of protection is ensured by the fact that HubSpot, Inc. participates in the EU-US Privacy Shield agreement and is certified for compliance with it.

Wir setzen Hubspot ein, um Ihnen bedarfsgerechte Informationen und Angebote zu unterbreiten. Demnach haben wir ein berechtigtes Interesse im Sinne von Art. 6 Abs. 1 lit. f) Datenschutzgrundverordnung an dieser Verarbeitung. Rechtsgrundlage für die Verarbeitung Ihrer personenbezogenen Daten durch uns im Zusammenhang mit der Verwendung von Hubspot ist Art. 6 Abs. 1 lit. f Datenschutzgrundverordnung.

For more information on Hubspot’s use of data, please refer to Hubspot’s privacy policy at: https://legal.hubspot.com/de/privacy-policy.

Zoho

We use Zoho on our website and it is operated by Zoho Corporation, 4141 Hacienda Drive Pleasanton, CA 94588, USA.

Among other things, Zoho enables us to manage existing and potential customers and customer contacts and to organise sales and communication processes. Using the CRM system also enables us to analyse and optimise our customer-related processes. The customer data is stored on Zoho’s servers.

Zoho CRM is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time.

Details can be found in Zoho’s privacy policy: https://www.zoho.com/privacy.html and https://www.zoho.com/gdpr.html.

LinkedIn Pixel

We use “LinkedIn Pixel” on our website. The functions of LinkedIn Pixel is an analysis service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (hereinafter referred to as “LinkedIn”).

After you have given your consent to the setting of retargeting/advertising cookies, we integrate a LinkedIn pixel on our website using the Google Tag Manager and enable LinkedIn to evaluate your surfing behaviour. If you click on an advert placed by us on LinkedIn, cookies for conversion tracking are stored by LinkedIn on the end device you are using.

The information collected using the LinkedIn Insights tag or LinkedIn pixel is used to generate conversion statistics. This tells customers the total number of users who clicked on their advert and were redirected to our website. If you are logged into LinkedIn with your profile, LinkedIn can link the information obtained via the pixel to your profile.

The processing, i.e. the activation of the pixel as well as the setting and evaluation of information stored in cookies, is carried out exclusively on the basis of your consent given for the setting of retargeting or advertising cookies Art. 6 para. 1 sentence 1 lit. a GDPR.

We have no influence on the data collected by LinkedIn and data processing operations, nor are we aware of the full extent of data collection, the purposes of processing and the storage periods; we refer here to LinkedIn’s privacy policy.

For more information on LinkedIn’s use of data, please refer to LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy.

Facebook Pixel
We use Facebook Pixel on our website. Facebook Pixel, which is operated by Facebook Custom Audiences and Facebook Conversion, Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are based in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

We use Facebook Pixel for our private and legitimate interests in analysing the use of our website and regularly improving the user experience. We can use the statistics obtained to improve our offering and make it more interesting for you as a user.

The processing, i.e. the activation of the pixel as well as the setting and evaluation of information stored in cookies, is carried out exclusively on the basis of your consent given for the setting of retargeting or advertising cookies Art. 6 para. 1 sentence 1 lit. a GDPR.

We have no influence on the data collected by LinkedIn and data processing operations, nor are we aware of the full extent of data collection, the purposes of processing and the storage periods; we refer here to LinkedIn’s privacy policy.

You can find more information on the use of data by Facebook in Facebook’s privacy policy at: https://www.facebook.com/policy.php.

WPForms

We use WPForms on our website, a WordPress plugin for creating forms on our website; the provider is WPForms LLC, WPForms 7732 Maywood Crest Dr, West Palm Beach, FL 33412, USA. The personal data collected is used for the stated purpose of the respective form.

Your data will only be stored for as long as necessary. You have rights such as information, correction and deletion of your data. You can contact us if you have any questions or complaints.

The use of WPForms is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time.

You can find more information on the use of data by WPForms at https://wpforms.com/privacy-policy/.

Newsletter

By registering for the newsletter and confirming receipt of the newsletter (double opt-in), the following personal data is processed: Surname, first name, e-mail address. The data is processed for the purpose of authenticating the subscriber upon registration and sending the subscriber a newsletter, determining whether and when the subscriber has opened the newsletter and individual articles in it.

Os dados que você inserir com a finalidade de assinar o boletim informativo serão processados pelo nosso provedor. Esses dados são processados exclusivamente com base em seu consentimento. Você pode revogar esse consentimento a qualquer momento, por exemplo, por meio do link “Cancelar inscrição” no boletim informativo. As operações de processamento de dados que já foram realizadas não são afetadas pelo cancelamento. Se enviarmos boletins informativos com a ajuda de nosso provedor, poderemos determinar se um boletim informativo foi aberto e em quais links foi clicado.

8. place of processing

We primarily store and process your personal data in Switzerland and the EU. However, we may also transfer your personal data to recipients in countries outside Switzerland or the EU.

9. cross-border disclosure to third countries without an adequate level of data protection

We transfer data to such countries on the basis of standard contractual clauses or statutory exceptions. If data is transferred to a recipient outside the EEA, an appropriate level of data protection for the transfer abroad is guaranteed by suitable security measures. If you have any questions about such data protection contracts based on the EU standard contractual clauses or would like more information on further security mechanisms and security measures for data transfers to third countries, please feel free to contact our data protection officer. Link to standard contractual clauses:

https://ec.europa.eu/info/sites/default/files/1_de_annexe_acte_autonome_cp_part1_v3.pdf

With regard to the transfer of data to the USA, we rely on the EU-U.S. Privacy Framework, which has been in force since 10 July 2023.

10. your rights

You have the right:

-to request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details (Art. 15 GDPR). In the event of a disproportionate effort, we reserve the right to request proof of identity and payment of the actual costs in advance.

-Immediately request the correction of incorrect or incomplete personal data stored by us (Art. 16 GDPR).

-To request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims (Art. 17 GDPR).

-to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR (Art. 18 GDPR).

to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request the transmission to another controller (Art. 20 GDPR).

-to revoke your consent once given to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future (Art. 7 para. 3 GDPR).

-lodge a complaint with a supervisory authority (see below) (Art. 77 GDPR).

11. right of objection

If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.

12. data security

Your data is protected by SSL encryption and organisational measures (TOM) within the company.

13. storage period

Your data will be processed confidentially, responsibly, as described in this privacy policy and in accordance with applicable data protection law. We only store the data for as long and to the extent necessary for the purposes described or for legal reasons.

14. contact details

This privacy policy applies to data processing by

Person responsible

Connova Ltd.

8 Durisol Street

CH-5612 Villmergen

info@connova.com

+41 56 619 10 90

connova.com

Supervisory authority

(in Switzerland)

Federal Data Protection and Information Commissioner, FDPIC

1 Feldegg Road

3003 Bern.

Schweiz

www.edoeb.admin.ch/edoeb/de/home.html

15. Aktualität und Änderung dieser Datenschutzerklärung

We may change or amend this privacy policy at any time. The current privacy policy can be found at https://www.connova.com/datenschutz/.